Frequently Asked Questions

Booking Ministry is a comprehensive event ticketing platform that allows you to discover and book tickets for various events happening in Sri Lanka, from concerts and movies to workshops and plays.

Yes, creating an account ensures you can easily access your tickets, view booking history, and get updates about your events. It takes less than a minute to sign up!

We accept all major credit and debit cards (Visa, Mastercard). We also support bank transfers for certain events where organizer approval is enabled.

Absolutely. We use industry-standard encryption and trusted payment gateways to ensure your financial data is never compromised.

Cancellation policies vary by event. Please check the specific event's policy before booking. Generally, tickets are non-refundable unless the event is cancelled.

You can request 'Organizer' access from your profile dashboard. Once approved, you'll be able to create and manage events, track sales, and more.

We charge a small platform feee per ticket sold. Contact our support team for detailed pricing tiers tailored to your event size.